Norwood Hospital
The patient experience, quality and safety ratings for the Steward® hospital in your community.
-
Exceeds the national standard
in 5 of 10 categories. -
Exceeds the national standard
in 2 of 5 categories. -
Fully meets Leapfrog standards
in 4 of 7 categories.
Data provided by WhyNotTheBest.org from April 1, 2011 - March 31, 2012
| At or Above the National Average | National Average |
Points Above the National Average % |
Compare with Nearby Hospitals |
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|---|---|---|---|---|
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Nurses Always Communicated Well
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their nurses communicated well. |
77% | Nearby Hospitals > | ||
|
Patients Always Received Help as Soon as They Wanted
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," "Never," or "I never pressed the call button") the hospital staff was responsive to their needs. |
65% | 0 | Nearby Hospitals > | |
|
Pain Was Always Well Controlled
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their pain was controlled well. |
70% | 0 | Nearby Hospitals > | |
|
Patient's Room and Bathroom Always Kept Clean
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their room and bathroom were kept clean. |
72% | Nearby Hospitals > | ||
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Patients Given Information About Recovery at Home
This measure is used to assess the percentage of respondents who reported whether ("Yes" or "No") they were provided specific discharge information. |
83% | Nearby Hospitals > | ||
Steward hospitals strive to continuously exceed all national standards. Finding new processes and procedures that help us achieve our goals is central to our culture of quality and safety.
| Areas for Improvement | National Average |
Distance from the National Average % |
Compare with Nearby Hospitals |
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|---|---|---|---|---|
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Percent of Patients Highly Satisfied
This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible. |
69% | Nearby Hospitals > | ||
|
Doctors Always Communicated Well
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their doctors communicated well. |
81% | Nearby Hospitals > | ||
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Staff Always Explained About Medicines
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") the medical staff communicated well about new medications. |
62% | Nearby Hospitals > | ||
|
Patient's Room Always Kept Quiet at Night
This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") the area around their room was quiet at night. |
59% | Nearby Hospitals > | ||
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Patients Would Definitely Recommend This Hospital to Friends and Family
This measure is used to assess the percentage of respondents who reported whether ("Definitely No," "Probably No," "Probably Yes," or "Definitely Yes") they were willing to recommend this hospital to their family and friends. |
70% | Nearby Hospitals > | ||
See how Steward Health Care is improving >
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Patient experience, quality and safety data presented in this site are provided by independent data sources WhyNotTheBest.org and The Leapfrog Group.
Data provided by WhyNotTheBest.org from April 1, 2011 - March 31, 2012
| At or Above the National Average | National Average |
Points Above the National Average % |
Compare with Nearby Hospitals |
|
|---|---|---|---|---|
|
Overall Pneumonia Care
Several treatments have been proven to give the best results to most adults with pneumonia. This measure shows how often a hospital gave these treatments to its patients for this condition. All reported process measures were included in the composite. |
96% | Nearby Hospitals > | ||
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Overall Surgical Care
CMS collects various measures related to surgical care improvement. This measure is a weighted average of those measures collected by CMS. |
97% | Nearby Hospitals > | ||
Steward hospitals strive to continuously exceed all national standards. Finding new processes and procedures that help us achieve our goals is central to our culture of quality and safety.
| Areas for Improvement | National Average |
Distance from the National Average % |
Compare with Nearby Hospitals |
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|---|---|---|---|---|
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Overall Recommended Care
This measure is a weighted average of all of the process-of-care, or "core," measures reported on CMS Hospital Compare. |
98% | Nearby Hospitals > | ||
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Overall Heart Attack Care
Several treatments have been proven to give the best results to most adults with a heart attack. This measure shows how often a hospital gave these treatments to its patients for this condition. All reported process measures were included in the composite. |
99% | Nearby Hospitals > | ||
|
Overall Heart Failure Care
Several treatments have been proven to give the best results to most adults with heart failure. This measure shows how often a hospital gave these treatments to its patients for this condition. All reported process measures were included in the composite. |
96% | Nearby Hospitals > | ||
See how Steward Health Care is improving >
Visit this hospital's website >
Patient experience, quality and safety data presented in this site are provided by independent data sources WhyNotTheBest.org and The Leapfrog Group.
As of November 2012
Norwood Hospital has earned a Hospital Safety Score℠; of A. To learn more about the Hospital Safety Score℠ system and its objectives, visit HospitalSafetyScore.org.
Norwood Hospital is committed to providing quality care and continues to make adjustments and improvements to obtain an even higher safety score.
Data provided by LeapfrogGroup.org from the 2012 survey
| Fully Meets Safety Standards | Compare with Nearby Hospitals |
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|---|---|---|---|
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Prevent Medication Errors
Patients should choose a hospital that uses computerized prescriber order entry (CPOE) systems to order medications, tests and procedures. CPOE systems are computer systems designed to alert doctors and other prescribers to potentially serious problems with their instructions. |
 | Fully Meets Standards | Nearby Hospitals > |
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Appropriate ICU Staffing
Patients should choose a hospital with an intensive care unit (ICU) that is staffed by doctors and other caregivers who have special training in critical care medicine. These doctors are called "intensivists." |
| Fully Meets Standards | Nearby Hospitals > |
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Steps to Avoid Harm
Patients should choose a hospital that has a high Leapfrog Safe Practices Score. This means the hospital has put in place procedures to reduce 8 common, preventable medical mistakes. |
| Fully Meets Standards | Nearby Hospitals > |
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Managing Serious Errors
Patients should choose a hospital that has implemented Leapfrog's policy on managing serious events (or "never" events), such as surgery on the wrong body part or death due to contaminated drugs or devices. |
| Fully Meets Standards | Nearby Hospitals > |
Steward hospitals strive to continuously exceed all national standards. Finding new processes and procedures that help us achieve our goals is central to our culture of quality and safety.
| Areas for improvement | Progress Towards Meeting Leapfrog Standards |
Compare with Nearby Hospitals |
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|---|---|---|---|
 | Some Progress | Nearby Hospitals > | |
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Safety-Focused Scheduling
A patient getting ready for a scheduled inpatient surgery should consider hospitals that use operation management methods (e.g., queuing theory, variability management, etc.) to smooth patient flow across operating rooms that service inpatients. |
| Some Progress | Nearby Hospitals > |
 | Substantial Progress | Nearby Hospitals > | |
See how Steward Health Care is improving >
Visit this hospital's website >
Patient experience, quality and safety data presented in this site are provided by independent data sources WhyNotTheBest.org and The Leapfrog Group.