Norwood Hospital

This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their doctors communicated well.

This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their nurses communicated well.

This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") the medical staff communicated well about new medications.

This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their pain was controlled well.

This measure is used to assess the percentage of respondents who reported how often ("Always," "Usually," "Sometimes," or "Never") their room and bathroom were kept clean.

This measure is used to assess the percentage of respondents who reported whether ("Yes" or "No") they were provided specific discharge information.

This measure is a weighted average of all of the process-of-care, or "core," measures reported on CMS Hospital Compare.

Several treatments have been proven to give the best results to most adults with a heart attack. This measure shows how often a hospital gave these treatments to their patients for this condition. All reported process measures were included in the composite.

Several treatments have been proven to give the best results to most adults with heart failure. This measure shows how often a hospital gave these treatments to their patients for this condition. All reported process measures were included in the composite.

Several treatments have been proven to give the best results to most adults with pneumonia. This measure shows how often a hospital gave these treatments to their patients for this condition. All reported process measures were included in the composite.

CMS collects various measures related to surgical care improvement. This measure is a weighted average of those measures collected by CMS.

Patients should choose a hospital that uses computerized prescriber order entry (CPOE) systems to order medications, tests and procedures. CPOE systems are computer systems designed to alert doctors and other prescribers to potentially serious problems with their instructions.

Patients should choose a hospital with an intensive care unit (ICU) that is staffed by doctors and other caregivers who have special training in critical care medicine. These doctors are called "intensivists."

Patients should choose a hospital that has a high Leapfrog Safe Practices Score. This means the hospital has put in place procedures to reduce 17 common, preventable medical mistakes.

Patients should choose a hospital that has implemented Leapfrog's policy on managing serious events (or "never" events) such as surgery on the wrong body part or death due to contaminated drugs or devices.